Retail sales forecasting and inventory optimization are two of the most critical functions in retail management, directly impacting profitability, customer satisfaction, and supply chain efficiency. In today’s increasingly complex and volatile retail environment, inaccurate forecasting can lead to massive losses from overstocking or stockouts, while poor inventory decisions can severely disrupt operations and damage brand loyalty. A recent study reveals that retailers worldwide lose over $1.5 trillion annually due to out-of-stocks, overstocks, and preventable returns - underscoring the need for data-driven forecasting and inventory strategies.
This Certified Retail Sales Forecasting and Inventory Optimization Manager (CRS™) program is designed to empower retail leaders with advanced expertise in demand forecasting, inventory management, and data analytics. Combining practical frameworks with real-world case studies, this comprehensive program will equip you with the tools and methodologies needed to navigate the intricacies of sales prediction, optimize stock levels across channels, and respond proactively to changes in consumer behavior, supply chain disruptions, and promotional activities.
Throughout the program, you will explore a wide range of essential topics including forecasting models (such as time-series, machine learning, and regression analysis), inventory replenishment strategies, safety stock calculations, demand sensing, and the integration of omnichannel inventory systems. You will also learn how to use advanced Excel functions and analytics platforms to create forecasting dashboards and scenario simulations that align with business goals.
You will also master strategies to minimize excess inventory, reduce holding costs, prevent lost sales, and improve working capital efficiency. Through hands-on exercises, simulations, and interactive modules, you will gain insights into real-world applications of inventory optimization and forecasting across various retail segments - from fashion and electronics to FMCG and e-commerce.
Upon completing the program and passing the Chartered exam, you will be attaining the Certified Retail Sales Forecasting and Inventory Optimization Manager (CRS™) designation that can be used in your professional credentials. This designation will demonstrate your expertise in designing, implementing, and managing effective forecasting and inventory strategies in the retail sector. In addition, this industry-recognized certification holds lifelong validity and is a testament to your leadership and proficiency in today’s fast-evolving retail landscape.
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This program will entitle you:
Download Brochure Pricing & Registration- Experience 3 days of instructor-led live program on retail forecasting and inventory optimization. Key topics include demand analysis, advanced forecasting models, strategic stock management, and enhancing supply chain agility.
- By the end of the program, you will earn the Certified Retail Sales Forecasting and Inventory Optimization Manager (CRS™) designation, validating your proficiency in demand forecasting, inventory optimization, and retail operations management.
- Gain practical expertise in utilizing advanced tools and methodologies to enhance sales forecasting, inventory management, supplier coordination, and data analysis, which help you with data-driven decision-making and strategic planning for improved operational efficiency and business performance.
- For inquiries, chat with our Program Advisors at advisor@charteredcertifications.com or call us at
- Singapore & Asia Pacific: +65 6716 9980
- Australia/New Zealand: +61 3 9909 7310
- Europe/UK: +44 (020) 335 57898
- USA: +1 888 745 8875
Accreditations
This Certified Retail Sales Forecasting and Inventory Optimization Manager (CRS™) program is a mark of excellence and distinction that signifies a fully qualified supply chain professional with retail forecasting and inventory optimization expertise and skill sets. It is accredited by the Chartered Institute of Professional Certifications, which maintains the governing standards for all members. The CRS™ charter is a trademarked charter available only to professionals who have completed and passed this program. The certification is governed and maintained by Chartered Institute of Professional Certifications with over 90,000 members around the world. It is also endorsed by prominent associations and organizations worldwide.
The content of this program has been fully certified and accredited by CPD as conforming to Continuing Professional Principles
What Can You Expect From This Live Program
Effective retail sales forecasting and inventory optimization can increase product availability by up to 30% and reduce excess inventory by as much as 20%, directly boosting profitability and customer satisfaction. Yet, retail professionals often face significant challenges, including volatile demand patterns, supply chain disruptions, and the need for accurate, real-time, data-driven decision-making.
This certified program will equip you with the advanced skills and knowledge required to overcome key forecasting and inventory challenges effectively, guiding you through the end-to-end process of demand planning, data analysis, inventory control, and supply chain coordination. You will explore essential frameworks including demand pattern analysis, inventory segmentation, safety stock planning, and risk mitigation strategies, as well as innovative approaches like machine learning-based forecasting and multi-level inventory optimization. The program emphasizes practical application, focusing on leveraging retail technologies, supplier collaboration, and cross-functional leadership, helping you understand the critical links between forecasting accuracy, operational efficiency, and customer satisfaction.
Beyond understanding core frameworks, this program will teach you how to design and implement tailored forecasting and inventory strategies that align with your organization’s goals. You will gain the skills to analyze historical and real-time data, manage lead times, and reduce costs through predictive analytics and automation. Moreover, you will explore advanced topics such as risk management in volatile retail environments, the role of AI and IoT in real-time inventory tracking, and methods for addressing issues like stockouts, overstocking, and supply chain delays. By completing this program, you will deepen your expertise in retail sales forecasting and inventory management and be empowered to apply best practices that enhance profitability, agility, and resilience in today’s competitive retail landscape.
By the end of the program and upon passing the Chartered exam, you will have earned the Certified Retail Sales Forecasting and Inventory Optimization Manager (CRS™) designation that will demonstrate your expertise in developing accurate demand forecasts, optimizing inventory strategies, managing supply chain risks, and leading cross-functional teams to drive efficient, data-informed, and high-impact retail operations.
Globally demanded and recognized, this designation will elevate your professional credibility, unlock career advancement opportunities, and contribute to building a more responsive, resilient, and profitable retail organization. Additionally, this program has also been independently accredited and certified by CPD as adhering to the highest standards of Continuing Professional Development.
Key Skills You Will Gain
- Demand Forecasting Techniques
- Inventory Optimization Strategies
- Data Analysis
- Quantitative vs. Qualitative Forecasting Methods
- Supply Planning
- Lean Inventory Principles
- SKU Classification
- Stock Control
- Process Optimization
- Predictive Analytics
- Lead Time Optimization
- Historical Sales Analysis
- Inventory Segmentation
- Integrated Inventory Forecasting
- Collaborative Forecasting
- Safety Stock Calculation
- S&OP Integration
- Advanced ERP Systems
- KPI Monitoring
- Machine Learning & IoT Tracking
- Budget Planning
- Just-In-Time (JIT) Practices
- ABC Analysis
- Pareto Principles
- Segmentation by Demand Variability
- Short-Term Forecasting
- New Product Launch Management
- Stockouts Risk Management
- Inventory Buffer Strategies
- Contingency Planning
Your Faculty Director
Mark Yates is a seasoned retail analytics and forecasting expert with over 20 years of hands-on experience in retail operations, inventory optimization, and category management. He is the Co-Founder of Retail In Detail and President of myAnalytics Consultancy Inc., where he helps retailers transform raw data into powerful insights that drive smarter decisions and stronger financial performance.
Throughout his extensive career, Mark has held leadership roles with leading organizations like Loblaw Companies, Eastlink, and Citco Group, building predictive models, inventory strategies, and dashboards that directly impact profitability. His expertise lies in bridging operational performance with financial outcomes - helping retailers improve forecasting accuracy, reduce shrink, and unlock hidden efficiencies. Mark also serves as an Instructor at Saint Mary’s University, where he teaches data-driven decision-making, making complex analytics accessible and actionable for retail professionals.
Certified Retail Sales Forecasting and Inventory Optimization Manager (CRS™) Program Agenda
Chartered Exam
At the end of the program, there will be a Chartered exam comprising 50 multiple choice questions. Upon passing the exam, you will be accredited with Certified Retail Sales Forecasting and Inventory Optimization Manager (CRS™) designation.
- 98% of students who have taken this exam have passed the exam successfully. Almost all professionals who have taken our courses have passed this test and attain their Certified Retail Sales Forecasting and Inventory Optimization Manager (CRS™) designation
- The exam has 50 multiple choice questions and you need to answer 25 out of 50 questions correctly to pass the exam
- You can re-take the exam online as many times as you want, with no additional charges for retaking of exams
- The program cost already includes the exam fees, so there are no additional charges for taking the exam
If you have challenges passing the exam, you can secure assistance from our team and faculty leader to help you pass the exam.
Certified Retail Sales Forecasting and Inventory Optimization Manager (CRS™) Designation
Upon completion of the program and successfully passing the Chartered exam, you will be awarded the prestigious Certified Retail Sales Forecasting and Inventory Optimization Manager (CRS™) designation, which can be showcased in your resume, CV, and other professional credentials. Developed by the Chartered Institute of Professional Certifications, a leading authority in professional certifications, this industry-recognized, trademarked charter will position you as an expert in retail forecasting and inventory management. It will validate your extensive knowledge in planning, executing, and optimizing inventory operations while demonstrating your proficiency in applying advanced forecasting techniques, data analytics, and best practices to enhance efficiency, improve profitability, and drive competitive advantage in today’s fast-paced retail environment.
The program's content has been independently accredited and certified by the Continuing Professional Development (CPD) organization, guaranteeing adherence to rigorous standards of professional development.
Pricing & Registration
Australia
Dates: 10 - 12 Nov 2025
Venue: Online Executive Program (via Zoom)
Time: 10:00am - 5:30pm Australian Eastern Daylight Time (AEDT)
| Early Bird Packages | Regular Pricing | ||
|---|---|---|---|
| By 05 Sep 2025 | By 17 Oct 2025 | After 17 Oct 2025 | |
| Australia Delegates | AUD 2,595 | AUD 2,795 | AUD 2,895 |
Group Discount: 2nd participant get 10%, or register 3 participants and 4th participant get a complimentary seat (1 discount scheme applies)
Register NowDownload Brochure
You can download our program brochure below. If you have any inquiries on this program, please contact our Program Advisor at advisor@charteredcertifications.com or call us at:
- Singapore and Asia Pacific: +65 6716 9980
- Australia and New Zealand: +61 3 9909 7310
- UK, Europe and Middle East: +44 (020) 335 57898
- USA: +1 888 745 8875
On Demand Learning
If you are unable to make it to this program due to the dates, you can also enroll into our program through our on-demand learning. Click on the link below to go to our on demand learning to discover how you can enroll into the program and earn your Charter or certificate through our on demand learning platform.
Go to Our On Demand Learning Here
Convincing Your Boss To Attend This Program
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Certified Retail Sales Forecasting and Inventory Optimization Manager (CRS™)
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